IE-Shop Privacy Policy

Effective Date: January 1, 2025

1. Introduction

At IE-Shop, we understand the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or make purchases from us. By using IE-Shop, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Contact Information: We may collect your name, email address, phone number, and shipping address when you create an account, place an order, or contact our customer service.
  • Payment Information: To process payments, we collect details such as your credit or debit card number, expiration date, and security code. This information is handled securely and in compliance with industry – standard payment security protocols.
  • Account Information: When you register for an IE-Shop account, we collect username and password information. You are responsible for keeping your account credentials secure.

2.2 Non-Personal Information

  • Device Information: We automatically collect information about the device you use to access our services, including your IP address, browser type, device type, operating system, and mobile carrier.
  • Usage Information: We track how you interact with our website, such as the pages you visit, the products you view, the links you click, and the actions you take. This data helps us improve our services and user experience.

3. How We Use Your Information

  • Providing Services: We use your personal information to process and fulfill your orders, including shipping products, processing payments, and providing order – related updates.
  • Communication: We may send you transaction – related emails (e.g., order confirmations, shipping notifications), as well as marketing emails about promotions, new products, and services if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time.
  • Improving Our Services: Non – personal and usage information is used to analyze trends, diagnose problems, and enhance the functionality, performance, and usability of our website and services.
  • Security and Fraud Prevention: We use your information to detect and prevent fraud, protect the security of our systems and users, and enforce our terms of service.

4. Information Sharing

4.1 Service Providers

We may share your personal information with third – party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law, regulation, or legal process, or in response to a valid government request, court order, or subpoena. We may also disclose your information to protect our rights, property, or the safety of our users and the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of all or part of our assets, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control and the choices you may have regarding your personal information.

5. Data Security

We implement a variety of technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure server infrastructure, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

  • Access and Update: You can access, update, or correct your personal information by logging into your IE-Shop account and navigating to the account settings section.
  • Delete: In some cases, you may request the deletion of your personal information. Please note that we may need to retain certain information for legal, accounting, or security purposes.
  • Opt – Out: You can opt out of receiving marketing emails from us by clicking the “Unsubscribe” link at the bottom of any marketing email or by adjusting your communication preferences in your account settings.

7. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, remember your preferences, and collect usage information. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will delete that information as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly. If we make material changes, we will notify you by email or a prominent notice on our website. Your continued use of IE-Shop after the changes become effective indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at ieshopcotact@gmail.com or by phone at +353 1 586 5889.